Torched Bar & Grill values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book a service, or engage with our marketing communications.

1. Information We Collect

We may collect the following information when you visit or interact with our website, forms, or promotions:

• Name, email address, and phone number

• Date and time of party/event bookings

• Payment details (processed securely via third-party processor like Stripe)

• IP address and browser details (for analytics)

• Messaging preferences and SMS/email interaction history

2. How We Use Your Information

We use your information to:

• Process event bookings or reservation requests

• Respond to customer inquiries

• Send updates, promotions, and event announcements

• Improve website performance and user experience

• Comply with applicable legal requirements

3. Marketing & Communications

By submitting your contact information on our website or in person, you consent to receive communications from Torched Bar & Grill via:

• SMS (text messages)

• Email

• Social media retargeting ads

You may opt out at any time by clicking “unsubscribe” in an email or replying “STOP” to any SMS message.

4. Data Sharing

We do not sell, rent, or trade your personal information. Your data may be shared with:

• Payment processors (e.g., Stripe) for secure transactions

• CRM and marketing platforms used by our internal team

• Law enforcement or regulatory authorities if required by law

5. Security

We take reasonable precautions to protect your information, including SSL encryption on all web forms and access controls on internal systems.

6. Cookies & Analytics

We use cookies to track website activity and improve user experience. This data is anonymous and used for performance monitoring via tools like Google Analytics.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect or store personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

For questions about your data or this Privacy Policy, please contact:

Torched Bar & Grill

2408 Surfside Blvd Ste 101, Cape Coral, FL 33991

[email protected]